Phoenix Self Help Video Library

Live Chat + Video Support Hours

Monday - Friday 8:00am CST - 5:00pm CST

📊 TRACKING YOUR KPI'S

Phoenix Self Help Video Library

Texting Live Chat Support Hours

Monday - Friday 8:00am CST - 5:00pm CST

📊 TRACKING YOUR KPI'S

How to Upload Leads

In this video we show you how to upload your leads.

Adding Leads to Automations

In this video we show you how add your leads to the automated text messages.

Creating Smartlists

In this video we show you how to organize your leads into auto updating smartlists.

Editing Smartlist Settings So Everyone Can See Your List

In this video we show you how to edit your smartlist settings so that other users can view your list.

Using the Opportunity Section

In this video we show you how to view and use each opportunity section.

Moving Leads Through the Sales Pipeline

In this video we show you how to disposition and move your leads through your sales pipeline (new lead, have not reached, no show etc)

Using the Lead Disposition Drop Down

In this video we show you how to utilize the button on each lead's contact page under the "Lead Disposition" Drop Down Button.

Adding and Editing the Contact Page Left Side Menu

In this video we show you how to edit and add all of the custom fields on the left of the lead's contact page.

Checking On Your Uploads (Bulk Actions)

In this video we show you how to check on the status of your lead uploads.

Troubleshooting Upload Errors

In this video we show you how to troubleshoot any errors you may face while uploading leads.

Connecting a Lead Vendor to Your CRM

In this video we show you how to connect your leads from your lead vendor to your CRM so that your leads drip into your CRM automatically.

Connecting a Google Sheet to Your CRM

In this video we show you how to connect a google sheet of leads to your CRM so that each time a new lead is added it will automatically populate into your CRM.

The Difference Between Automations + Ai Chat Bot

In this video we show you the difference between your automated text message automations and the ai chat bot.

Text Support Office Hours

Monday - Friday 8:00am - 5:00pm CST

Text Support Office Hours

Monday - Friday 8:00am - 5:00pm CST